High End Pre-charge off soft collections

High End Pre-charge off soft collections

Do you like being rewarded for your hard work? Do you want to be with a company in which you can grow and have longevity with? Then Capital Management Services, LP has the career opportunity for you!! See for yourself how Capital Managements' "first party" collections has evolved into a world of customer solutions. At Capital Management Services, LP, our agents are ordinary people doing extraordinary things for customers who want and need our expertise to resolve their obligations. We are dedicated to surpassing all industry standards for quality and compliance seeking highly motivated associates to join our growing team. Full time positions available. If you are people orientated, competitive, outgoing, motivated, and a problem solver that enjoys the art of negotiation we have an opportunity for you!! We offer a base pay rate of $12 per hour with a monthly bonus structure and an additional pay incentive for bi-lingual Spanish Speaking skills. Primary Duties and Responsibilities : Building relationships and communicating with consumers in a professional manner to negotiate payment arrangements in an effort to collect on past due accounts that are pre-charge off. Use skip tracing tools to locate relevant customer information. Follow call flow guidelines to maintain compliance standards. Qualifications/Requirements : Candidates must have be able to work 3:30 pm -12 am (midnight) daily. Each shift will run from Monday to Friday with no weekend shifts. Highly motivated and reliable Outstanding communication skills Eager to learn and develop professionally Effective organization skills and attention to detail and ability to focus Proficient computer skills, ability to navigate between 1-3 screens at a time per call Ability to multitask and work independently Strong negotiation skills Fluent in Spanish (for bi-lingual candidates) Prior collections, or call center experience preferred Comprehensive Benefits Package including Paid Holidays/Vacations Medical, Dental, Vision and Life Insurance "FREE" on-site Medical Clinic Exceptional Bonus Program One Week Paid Training Discover Endless Opportunities : Long Term Stability We promote from with in Employee referral program Close to the 190 thruway
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